Legal
Your trust matters. Here's exactly how we handle your information.
When you place an order or create an account, we collect: your name, email address, phone number, delivery address, and order history. This information is used solely to fulfill your orders and provide customer support.
We also automatically collect technical data like IP address, browser type, and device information to keep our site secure and improve performance.
• Process and deliver your clothing orders
• Send order confirmations and delivery updates via WhatsApp/email
• Respond to your questions and customer support inquiries
• Send occasional newsletters with new products and offers (only if you subscribed)
• Improve our website and product offerings based on usage patterns
We do NOT store any credit card or banking details on our website. Online payments via EasyPaisa, JazzCash, or bank transfers are made directly to our verified accounts — payment confirmation screenshots are kept secure for order verification only.
For Cash on Delivery orders, your phone number is shared with our courier partner for delivery coordination.
We never sell or rent your personal data to anyone. Your information is shared only with:
• Courier services (name, phone, address) — strictly for delivering your order
• Payment processors (transaction reference) — only when you complete an online payment
• Our internal team — to manage orders and provide customer support
We use minimal browser storage and cookies to remember your cart and keep essential site features working. We do not use invasive advertising trackers.
You can clear browser data through your browser settings, but this may empty your saved cart.
You have the right to:
• Access the personal data we have about you
• Request corrections or updates to your information
• Request deletion of your account and order history
• Unsubscribe from our newsletter at any time
To exercise any of these rights, WhatsApp us or email hello@casualified.pk.
We use HTTPS encryption for data transmission and secure hosting controls. While no online service is 100% secure, we take reasonable precautions and ask you to notify us if you suspect unauthorized activity.
We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be shown on this page. Last updated: September 2026.